USG’s Pandemic Playbook: Strategies for Infection Control

Protecting the health of 7,000 employees

USG is a leading manufacturer of products for the construction industry. The company operates a network of plants, mines, quarries, and other facilities, including 49 manufacturing sites across North America. Justin Dugas, Senior Director of Safety and HR Operations at USG, is responsible for developing the company’s educational health and safety programs. He discusses USG’s response to the pandemic and ways to control infection rates in a heavy industry workplace, including:

• Assessing the impact of employee health on safety and business outcomes
• Implementing critical infection control standards and protocols 
• Developing communication strategies for employee awareness and education
• Creating a standardized approach and clearly defined crisis playbook 
• Planning for the seemingly inconceivable to help future generations be better prepared